At Brotube.in, we strive to ensure that our users have the best experience on our platform. This Refund Policy outlines the terms and conditions under which refunds are processed. By using Brotube.in, you agree to the terms of this policy.
1. Eligibility for Refunds
Refunds may be issued under the following circumstances:
If you have been charged for a subscription or service that you did not authorize.
If there is a technical error on Brotube.in that prevents you from accessing paid services or content.
If purchased content (e.g., game credits, premium content) is not delivered as promised.
2. Non-Refundable Items
The following items or services are generally non-refundable:
Any in-game purchases or digital items that have been used or redeemed.
Subscription fees for completed billing cycles.
Payments made to third-party advertisers or sponsors through Brotube.in.
3. Requesting a Refund
To request a refund, follow these steps:
Contact our support team at [email protected] within 14 days of the transaction.
Provide the following details:
Your username or registered email address.
Transaction ID or payment receipt.
A brief description of the issue.
Our team will review your request and respond within 5-7 business days.
4. Refund Process
Approved refunds will be processed back to the original payment method used during the transaction.
Refunds may take 7-14 business days to reflect in your account, depending on your bank or payment provider.
If the payment was made through third-party services (e.g., Google Play, Apple App Store), the refund will be subject to their respective policies.
5. Disputes and Chargebacks
If you initiate a chargeback with your payment provider without contacting us first, your account may be subject to suspension or termination. We encourage users to resolve any disputes directly with us for a smoother process.
6. Changes to This Policy
Brotube.in reserves the right to update or modify this Refund Policy at any time. Significant changes will be communicated through platform updates or email notifications. Continued use of our platform signifies your acceptance of the revised policy.
Contact Us
For any questions or concerns about this Refund Policy, please reach out to us at: Email: [email protected]
We are here to ensure your experience on Brotube.in is smooth, fair, and enjoyable. Thank you for being part of our gaming community!
